We, at Dragados Offshore, classify the information according to its origin, to the way it contributes to the Strategic Planning Process, and to the person in charge of ensuring its compilation and structuring through the management, evaluation, revision and improvement systems for the compilation and analysis of the information through the channels set and described in former Criteria.

TYPE OF INFORMATION	ACCOUNTABLE
External about Management	Comercial Manager
Internal about Management	Financial Manager
About Project Management	Project Manager
About Stakeholders Management	Managing Director
Information and Knowledge Management Structure

Access to information and knowledge, both for employees and for our stakeholders, is ensured through the existing channels and systems.

It is worth mentioning our Intranet special relevance and efficiency as a powerful channel for our Information and Knowledge Management System. We, at Dragados Offshore, also have an excellent web page that allows the whole company and any person interested in our organization to obtain a great amount of information about it.

Our Clients and Suppliers participate actively in the Project Management Process, so that they are given access, under different security profiles, to the Project Management database to introduce and check relevant information. We communicate with some clients by means of shared network resources, with connections set through FTP. For the BUZZARD project, we have also implemented the Daily Communication Log, through which we share and register all information and actions about the project.

We manage the access to the information and knowledge available through our systems and applications by defining Group and User profiles. The IT Department carries out a regular evaluation to verify the suitability of the users with their corresponding accesses. We use for it criteria of usage level and coherence with management processes. Thus, we have increased the Number of Accesses to Internet

IT Department is in charge of Managing the Information Security. The Number of Network failures indicator underlines its effectiveness.

GLOBAL PROJECT MANAGEMENT
CÁDIZ PLANT APPLICATIONS
Cost Control	Attribution Management	Weigher Management
General Services	Soldering Management	Daily Reports
Bookkeeping	Safety Management	Manoeuvre Materials
Document Control	Office Supply	Meeting rooms
Personnel Forecast	Offer Control	Rules Management
MANAGEMENT OF EACH PROJECT
PROJECT MANAGEMENT
INTERFACES AMONG PROJECTS
WINDOWS PROGRAMS
Guarantee Management	Order Management	Consumable Management
Mexico Mail Management	Mail	Cost Control
CVs Management	Invoices Follow-up	Inspections Control
Manoeuvre Mat. Control	Equipment Maint.	Windows Menu
Offer Request	Office supply control	Meeting rooms
Weigher	Surveillance Control	Document Control
NETWORK UTILITIES
Network Applications

Everyday we perform backups that are stored in a fireproof box, and we replace all backups every week. Security positions are set at all levels within our organization. We also manage the computer data security and integrity by using computer Anti-viruses. At the new premises we have an uninterrupted supply system thanks to which information losses because of network failures have decreased. The transformation centres of the offices and the workshops are independent.

In order to render a better service to the high number of network users, we have developed an application that allows us to control and monitor incidences. An improvement recently implemented out of a suggestion received by IT is the development of an application that allows all users to make backups both in CD and in DVD.

It is worth mentioning that we do not have registered intellectual property- patents, royalties, etc. -, so it does not apply.
We, at Dragados Offshore, consider that the benchmarking is the most powerful tool to acquire and increase our knowledge. This is the reason why we have structured systems to develop these processes, both internally and externally. At internal level, the most remarkable tools are Improvement Teams, the meeting system and an exhaustive and structured training. Each department has its own Intranet section where they can enter as much information as the find suitable, which then can be accessed by anyone. At external level, we perform benchmarking with the DINSA companies at the departments quarterly meeting. R&D&i are also used in this sense.

The Communication Committee is the body through which we ensure the communication effectiveness and the proper knowledge management.

We have developed an activity schedule to foster creativity and innovation within our stakeholders, using to that end the most suitable tools.